Questions about KlarFort? We are here to help.
Support from the people who build KlarFort.
Whether you have a product question, found a bug, have an idea, or need help with privacy, email us directly. Every message is read by the KlarFort team. There is no marketing list, and your support message is used only to help with your request.
Service provider and corporate contact
EFMC Digital LLC
Legal name: EFMC DIGITAL FOR WEB-DESIGN CO. L.L.C S.O.C
Company licensing authority: Dubai Department of Economy and Tourism (DET)
Licence no.: 1583919
D-U-N-S number: 571141676
These company identifiers do not state or imply financial regulatory authorization, approval, or endorsement.
Office 1808, The Binary by OMNIYAT
Business Bay, Dubai, United Arab Emirates
Phone: +971 55 535 5072
Corporate email: contact@efmcdigital.com
EFMC Digital LLC is based in Dubai. KlarFort is offered internationally where available through the Apple App Store or Google Play. Availability and mandatory consumer rights vary by country or region.
Before you write
If your question is about one of the items below, the linked channel will usually resolve it faster than email:
- Subscription, billing, or refund issues: these are handled entirely by Apple or Google. Use reportaproblem.apple.com for App Store purchases, or the Google Play refund flow for Play Store purchases.
- Cancelling a subscription: manage it in your Apple ID or Google Play subscription settings. KlarFort cannot cancel store subscriptions on your behalf.
- App crash on a specific screen: include your device model, OS version, and what you were doing immediately before the crash.
- Privacy or data-deletion request (GDPR or CCPA): use the in-app deletion action or the public deletion-request page. KlarFort does not store an account email address, so support will request secure purchase or device-context verification before acting on a pseudonymous profile.
- Security vulnerability report: please use security@klarfort.com instead. The full responsible-disclosure policy is at klarfort.com/security.
What to include
The more context you provide up front, the faster we can help:
- Device and operating system (for example, "iPhone 17 Pro on iOS 18.4" or "Pixel 8 on Android 14").
- App version (Settings, then About).
- What you expected to happen and what actually happened.
- A screenshot if the issue is visual.
Please do not send screenshots that contain sensitive financial data unless they are necessary to diagnose the issue. When they are, we delete the attachment once the request is resolved.